Returns
You can request a return within 3 days of delivery, as long as the pack is unopened, with its seal intact and in its original packaging.
We can't accept returns of opened packs, because they are food products.
If your order arrives damaged, leaking or with the wrong item, contact us within 3 days of delivery with photos of the pack, even if you've opened it. We'll replace it or refund you.
How to request a return
Open your order from the link in your confirmation email (or My orders) and choose Return items. Select the packs you want to return and the reason.
Once we approve the return, we'll arrange a pickup or tell you where to send the pack. Please keep it unopened until then.
Refunds
When the returned pack reaches us and we've checked that it's unopened, we refund the full product price to your original payment method. For cash on delivery orders, we refund to your bank account or UPI ID.
We start the refund within 5–7 working days of receiving the pack. After that, banks usually take another 5–7 working days to show it in your account.
Cancellations
You can cancel from your order page until it is packed. Once it has been packed or shipped, it can't be cancelled, but you can return it unopened within 3 days of delivery, as described above.